1HOW DO I PLACE AN ORDER ON YOUR WEBSITE?
Simply find the product you want on our website and click the ‘Add To Cart’ or the “Buy Now” button. Fill in your shipping, credit card and billing information and hit confirm! Once we receive your order on our end, we’ll have it shipped to you as soon as possible!
2DO I NEED TO CREATE AN ACCOUNT BEFORE I MAKE A PURCHASE?
No, you don’t. Creating an account with us, while it makes repeat shopping easier, it is not mandatory for you before you can make a purchase on our website. When shopping with us, you get to pick the option of creating an account or not before checking out.
3DO YOU OFFER REFUNDS?
If you’re unhappy with your order upon receiving it, simply contact us with your dispute within 30 days and we will provide you with a return address. Provided we receive the item in its original packaging and tags still intact, we will process a refund of your money. For more on this, please visit our Returns & Refund Policy page.
4CAN I CANCEL MY ORDER?
Once your order is received & shipped, it becomes impossible to cancel it. In this case, you can choose to either keep it or return it after you receive it. On the other hand, if it hasn’t shipped yet, simply send us an email & we’ll cancel the order for you & process your refund.
5HOW CAN I TRACK MY ORDER?
You can check the status of your order by visiting our “Track My Order” page. Alternatively, we send you email updates with regards to the status of your order(s). If you haven’t received this, please send us an email & we’ll get back to you with the details as soon as possible.
6I ORDERED MORE THAN 1 PRODUCT BUT YET TO RECEIVE ALL OF THEM. WHY THE DELAY?
Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other. For more information regarding this, please do not hesitate to contact us at email@example.com